Before starting to write this post for Airtel’s new mobile
app and how it aligns with my daily requirements, I must say Airtel’s new ad
related to this app launch is one of the nicest ad I have seen for any app
launch. Airtel, the number one service provider in India in terms of user base
and also in quality of service has come with a new app for smart phones through
which one can do anything related with his/her account that includes recharging
prepaid mobiles, paying postpaid bills, paying DTH bills getting internet data packs,
raising queries, contacting support team and many more. This My Airtel app is available
for all platforms.
The first most important feature for me is “I want to“ feature
of it. We all use our smartphones almost all the time when we are not sleeping.
We don’t know when and how many time we need to recharge our prepaid phones, many
times we need to check our data usage status and balance and based on that we
might need to buy additional value added packs. For all these things My Airtel
app has come with wonderful “I want to” feature where we can add all these
options at one home screen and select any of these based on our needs pretty
quickly rather than searching for these often used options every time. Not only
this we can favorite our last action and can repeat it simply at one go rather
than following the entire process again and again. This is one of the most user
friendly feature any user can ask for and My Airtel App has nailed it to make
it must have app on smart phones.
The second feature of this app that I liked is to have a
common place to manage all value added services and awesome notification services
pertaining to different settings and needs set by user. You will get notified
for low talk time balance, low data balance, for your bill due dates and
notifications related to other value added services and all these can be customized
by the user. We are so busy with our personal and professional lives that it is
guaranteed to miss bill payment due dates and to keep checking data usage and
all, so this app is going to help us in big way to take control over all these
things.
The third and most liked feature of this new app as per me
is daily “Airtel surprises “that we get in morning just by shaking phone. We
all love surprise and we all love gifts or some free stuffs and how good it is
that we can get all this just by shaking the phones once. These coupons vary from
different zones like food, shopping, entertainment, lifestyle and many others.
Once we get the coupon, it can be redeemed anytime and can be enjoyed with so
many available options.
To summarize my post, I really loved this new My Airtel app and being a loyal Airtel user for years it is really refreshing to have such an
app that can manage all my requirements related to Airtel services.