Wednesday, 13 May 2015

My Airtel App

Before starting to write this post for Airtel’s new mobile app and how it aligns with my daily requirements, I must say Airtel’s new ad related to this app launch is one of the nicest ad I have seen for any app launch. Airtel, the number one service provider in India in terms of user base and also in quality of service has come with a new app for smart phones through which one can do anything related with his/her account that includes recharging prepaid mobiles, paying postpaid bills, paying DTH bills getting internet data packs, raising queries, contacting support team and many more. This My Airtel app is available for all platforms.

The first most important feature for me is “I want to“ feature of it. We all use our smartphones almost all the time when we are not sleeping. We don’t know when and how many time we need to recharge our prepaid phones, many times we need to check our data usage status and balance and based on that we might need to buy additional value added packs. For all these things My Airtel app has come with wonderful “I want to” feature where we can add all these options at one home screen and select any of these based on our needs pretty quickly rather than searching for these often used options every time. Not only this we can favorite our last action and can repeat it simply at one go rather than following the entire process again and again. This is one of the most user friendly feature any user can ask for and My Airtel App has nailed it to make it must have app on smart phones.

The second feature of this app that I liked is to have a common place to manage all value added services and awesome notification services pertaining to different settings and needs set by user. You will get notified for low talk time balance, low data balance, for your bill due dates and notifications related to other value added services and all these can be customized by the user. We are so busy with our personal and professional lives that it is guaranteed to miss bill payment due dates and to keep checking data usage and all, so this app is going to help us in big way to take control over all these things.

The third and most liked feature of this new app as per me is daily “Airtel surprises “that we get in morning just by shaking phone. We all love surprise and we all love gifts or some free stuffs and how good it is that we can get all this just by shaking the phones once. These coupons vary from different zones like food, shopping, entertainment, lifestyle and many others. Once we get the coupon, it can be redeemed anytime and can be enjoyed with so many available options.

To summarize my post, I really loved this new My Airtel app and being a loyal Airtel user for years it is really refreshing to have such an app that can manage all my requirements related to Airtel services.

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